When you order through the website, we’ll send you an email to confirm that your order has been placed. Orders are usually processed within 1 business day of being received, and posted shortly afterwards. Whilst you should normally receive your order within a week, please do allow up to 14 days.

All items are posted Royal Mail through a Tariff of your choice available during the checkout process.

The postage prices for orders vary depending on your Tariff choice, you will be advised of this during the checkout process. We have to charge postage for these orders to ensure that we keep our overheads as low as possible. This ensures that we can put as much money as possible towards helping care for people living in Ethiopia. Donations given through the Ethiopiaid website will not incur postage and packing charge.